Frequently Asked Questions

Questions frequently asked to us by our users.

Payments

You can make your payments or withdrawals via PayPal, Payoneer or bank transfer.

An electronic invoice will be presented to you through our company.

You will never be asked for credit card information, except for payment transactions you will make through R&D Marketplace. We recommend that you inform us of anyone who requests this information from you in response to a message or by calling you on behalf of R&D Marketplace, and never share this information.

As a result of the service we provide as R&D Marketplace, we only receive a 5% share of the products sold. Apart from this, there is no fee when uploading any product or project to the marketplace or at any other stage.

Users are solely responsible for their tax liabilities. R&D Marketplace is not involved in tax payments.

General

If a product is purchased from a user, the record of this purchased product will be in our database and if the buyer wants to sell the product again, they cannot do so without permission from the person they purchased it from. Otherwise, in any case, we will remove the product from our market and take action against the user. Buying or stealing someone else’s product and selling it is a direct reason for a ban.

On the project’s listing page, you will first see the details about the project. When you are interested in the project, you will make a request, at which time the seller will be able to provide you with more detailed information about the project. The information sharing that takes place at this time will remain between the buyer and seller. If the buyer makes a request that they like the project, they will be able to purchase it.

You do not need to have a license to sell products. However, our company has the right to request a license from the seller for products for which there are legal obligations regarding the sale.

You will never be asked for a password under any circumstances. Only during some meetings, if necessary, can you be asked for the answer to your security question. During these interviews, you may be asked to know both your security question and the answer. However, your password will never be shared with third parties.

After deciding to purchase the product, communication will be allowed between the seller and the buyer. Before the purchase takes place, the buyer and seller will be able to communicate with each other during the confirmation phase.